Returns and Refunds

Last updated: July 2025

How Returns Work

If you’re not completely happy with your purchase from Techrona, you can request a return or exchange. We want to make the process as easy as possible for you.

Starting a Return

• Contact us at support@techrona.store within 7 days of receiving your order.
• Provide your order number and details about the item you wish to return.
• We’ll reply with instructions for returning your product.

Return Eligibility

• Products must be unused, in original packaging, and include all accessories and manuals.
• Returns are accepted within 7 days of delivery.
• Certain items (like earphones or hygiene products) may not be eligible for return unless defective.

Refunds

• After we receive and inspect your return, we’ll issue your refund to the original payment method.
• Refunds are processed within 5–7 business days after your return is approved.
• Shipping fees are non-refundable unless the item was defective or incorrect.

Return Shipping

• Return shipping costs are the customer’s responsibility, unless the item is faulty or incorrect.
• We’ll provide shipping instructions and an address for your return.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, contact us right away at support@techrona.store. We’ll arrange a replacement or refund and cover return shipping if needed.

Need Help?

If you have any questions about returns or refunds, just email us. We’re here to help you every step of the way.

Note: Techrona does not accept returns after 7 days of delivery except for faulty or incorrect items.