Privacy Policy

Last updated: July 2025

Overview

Techrona (“we”, “our”, or “us”) operates this website and provides all related products, services, and features (“Services”) to give you a secure and smooth shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit, shop with us, or contact our support team. If there is a conflict between our Terms and this Privacy Policy, this policy will govern your data rights.

By using or accessing our Services, you agree that you have read and understood this Privacy Policy and the ways your personal data may be handled.

Personal Information We Collect

"Personal information" means information that identifies you or can be linked to you. We collect this information when you shop with us or contact us. This includes:

  • Contact details: Name, address, phone number, and email address.
  • Payment details: Payment card info, account numbers, and transaction details (we do not store full card numbers).
  • Order and account details: Your order history, items viewed, wishlists, and account settings.
  • Support messages: Content of your communications with our team.
  • Device and usage info: IP address, device details, browser, how you use our site, and cookies (see below).

How We Collect Information

  • Directly from you: When you create an account, place an order, or contact us.
  • Automatically: When you browse our site or use our Services, using cookies and similar tools.
  • From third-party partners: When we work with trusted payment processors or shipping companies to complete your order.

How We Use Your Information

  • Order processing: To deliver your orders, process returns, and manage your account.
  • Customer support: To respond to your questions or concerns.
  • Personalization and improvement: To improve your experience and show you products that match your interests.
  • Marketing (with your consent): To send you product updates, offers, and newsletters.
  • Legal compliance and safety: To detect fraud, comply with laws, and protect our users and business.

How We Share Information

  • With trusted service providers (payment processors, shipping companies, IT support) to complete your orders.
  • With marketing partners, only if you have opted in.
  • If required by law, to comply with a legal request or protect our business and users.

Cookies and Tracking

We use cookies and similar tracking tools to help our site function, keep your account secure, and analyze how our site is used. You can control your cookie preferences in your browser settings.

Security and Retention

We use industry-standard security practices to protect your data, but no system is 100% secure. We keep your personal information only as long as needed to fulfill your orders, comply with legal requirements, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Request a copy of your data
  • Opt out of marketing emails (use the unsubscribe link in any email, or contact us)

To exercise your rights or for privacy questions, email us at support@techrona.store. We may need to confirm your identity before making changes.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from anyone under the age of 18. If you are a parent and believe your child has provided us personal information, please contact us for removal.

International Users

Your information may be transferred, stored, or processed outside your country of residence. If you are in the EU or UK, we use legal safeguards to protect your data when transferred internationally.

Policy Changes

We may update this Privacy Policy occasionally. Changes will be posted on this page with a new "Last updated" date.

Contact

For privacy questions or concerns, email us at support@techrona.store.